
TECHNICAL
SUPPORT
Wellmaster Hose (Australia) Pty Ltd offers a comprehensive range of technically
orientated product support services including the following:-
PEOPLE
Wellmaster Hose (Australia) Pty Ltd employs a dedicated team of well
trained professionals readily available to offer free assistance in the
design, supply and installation of Wellmaster Hose and associated products.
This team is available for free on site evaluations as well as assisting
in technical matters during the project specification stage. With a strong
knowledge of affiliated products such as pumping,
irrigation and water transfer procedures our people are very effective
and keenly sought after.
PUBLICATIONS
Wellmaster produces excellent support literature, free of charge, as
listed below:-
Technical
Manual - this manual is a comprehensive publication which covers the
technical specification, installation procedures, system application, quality,
features, accessories weights and dimensions, transport and handling and
common questions.
This manual is loose leaved and updated when necessary by Wellmaster
Hose (Australia) Pty Ltd
Installation
Booklet - This is a relatively small, ½ A4, spiral bound booklet
which is despatched with each shipment of hose. This booklet is "plasticised"
in an effort to protect it for site conditions and covers only the pertinent
points on actual installation. The information in this book is taken directly
from the more comprehensive Technical Manual.
Product leaflets
- A high quality 4 page colour leaflet, with technical data plus features
and benefits outlined, is made available for inclusion in specifications,
tenders and other proposals.
Data
sheets - A range of data sheets are available covering features and
benefits, accessories, technical specification, system applications, economic
justification, etc.
Product Manual - This manual provides full details on the origin
of the product, manufacture, usage history, features and benefits analysis,
opposition comparison, product support facilities and pricing.
VIDEO
- A master video is available, free of charge, which covers the subjects
of system applications, hose manufacture, installation, product family
and accessories.
COMPUTER - Wellmaster Hose
(Australia) Pty Ltd has a computer hydraulic calculation
programme which allows site information to be loaded to determine product
suitability and provide accurate information on hose expansion, elongation,
friction loss and maximum flows.
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